Privacy policy

This policy explains what personal information Hoff's Electrical & Air-Conditioning collects through this website, how it is used, and how it is protected. It is written in plain English rather than legal boilerplate.

What we collect

Only what you choose to send us through the quote form: your name, mobile number, email address, suburb, the service you need, a description of the job, your preferred timing, and any photo you attach.

How it is used

Your details are used to respond to your enquiry, prepare a quote and carry out any work you engage us for. That is it. We do not sell your information, and we do not add you to a marketing list without your say-so.

Who sees it

Hoff. Your enquiry goes directly to the business owner. Information is only shared with a third party where it is necessary to complete your job (for example, ordering equipment) or where the law requires it.

How long it is kept

Enquiries and job records are kept for as long as needed to service the job and meet tax, warranty and electrical compliance record-keeping obligations.

Cookies and analytics

This website does not set advertising or tracking cookies.

Access, correction and complaints

You can ask what information we hold about you, ask us to correct it, or ask us to delete it. Email hoffs.electrical@outlook.com or call 0413 832 356 and we will sort it out.